10Business

No inquiry slips through. And no open spot either.

New clients reach out through your contact form or ask for a first meeting. You stay on top of it all, even when you're fully booked.

Inquiries with a waitlist and open spots on Tuesday and Thursday.
Inquiries & waitlist

What's inside

  • All inquiries in one placeWith status from new to confirmed, preferred date, dog and notes. You reply right from the app.
  • Waitlist with preferred daysFirst come, first listed. You can see how long someone has been waiting.
  • Open spots, spotted instantlyWhen a spot opens up in a group, the app suggests who to offer it to. The email is already written.
  • One tap to a new clientAn inquiry becomes a client file, without typing anything twice.
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A dog looks out over a railing at sunrise.

Good to know

The most common questions on this topic. You'll find even more answers in the Help Center.

How do I keep track of inquiries? Business

Under More → Inquiries you'll find every inquiry with name, contact, dog, message and your notes. Each has a status: new, read, replied, confirmed, declined, waitlist or archived. You reply straight from the app.

When it's a match, tap Convert to customer. The app carries name, email and message over into a new customer file, no retyping needed.

How does the waitlist work? Business
  1. When you're fully booked, put an inquiry on the waitlist and tick the Preferred days from Monday to Sunday.
  2. Whoever has waited longest is at the top, and you see how many days each person has been waiting.
  3. When a spot opens up in one of your regular groups, the app suggests who to offer it to. With Offer spot the email is already written.
How do I see where there's room for new dogs?

More → Occupancy shows for the next seven days how many dogs are in each walk and how many spots you still have, measured against your maximum number of dogs per walk.

Still have questions? Just write to us.

Behind Dog Walkers is a small team of dog lovers. We answer personally, usually the very same day.

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Try Dog Walkers free for a week. We're pretty sure you won't want to go without it afterwards. And if you do, canceling takes two taps.